Company: Northern Gas Networks
Job title: CEO
Mark Horsley has been Chief Executive Officer of Northern Gas Networks (NGN) since 2011.
He has over 40 years of experience in the energy sector. Since joining NGN the company has transformed its approach to customer service, securing 12 national accolades for customer and employee experience, including a National Business Award for ‘Customer Focus’.
Mark was awarded ‘Inspirational Leader’ at the UK Employee Experience Awards in March 2015 in recognition of his innovative approach to employee engagement which has been instrumental to NGN’s cultural transformation.
Mark has held a number of senior appointments in the industry including Equity Partner and Head of Power Distribution at EC Harris, an international built asset consultancy, Strategy and Central Programmes Director at Scottish Power and President and Chief Operating Officer at CE Electric UK.
Mark held the post of Chairman of the UK Energy Networks Association from 2004 to 2006, and was Chairman of the Energy Innovation Centre (EIC) from 2014 to 2017. He was appointed Non-Executive Director of the EIC in September 2017.
Panel discussion: What does it mean to be a resilient utilities business post-Covid? 4:10 pm
• What can be learnt from the response to the pandemic and what will its impact be? • What does resilience look like in a post-COVID world? • What is the best way to value and benchmark resilience as an industry? • Workforce of the future – what role will tech play in delivering efficient…Read more
day: 21 October 2020