25+
EXPERT SPEAKERS
150+
ATTENDEES
2
DAYS OF CONTENT
1
PURPOSE
2021 expert speakers included:

Ed Dodman
Director of regulatory affairs
Ombudsman Services

Liz Barber
CEO
Yorkshire Water

Michael Lewis
CEO
E.ON

Sarah McMath
Chief executive
MOSL

Guy Jefferson
Customer service director
SP Energy Networks

Brian Lironi
Director of corporate affairs
Scottish Water

Claire Forbes
Senior director of corporate communications
Ofwat
Event sponsored by:




Associate sponsor:

Why attend a digital conference?
2021 attendees included:





















Hear from our previous attendees:
"I enjoyed the opportunity to "dip in and out" as I saw fit which enabled me to make good use of time", Head Payment Solutions and Vulnerability, Utility Warehouse
"Best platform I've seen yet for a digital conference, good choice", Head of New Business and Planning, Kier
"Useful insight in to understanding the customer experience challenges and opportunities faced by companies", Head of Insight, Yorkshire Water
"Great opportunity to network and get insight in to wider industry challenges and ideas", Customer Experience Lead, Severn Trent Water
"Fantastic opportunity to meet other Customer professionals in the water industry and share common challenges and new ideas", Cusomer Strategy Manager, Irish Water
"Interesting and thought provoking", Consumer Vulnerability Lead, Scottish and Southern Electricity Networks
"Eagerly anticipated engaging event, didn’t fail to live up to expectations", Chair, Western Power Distribution