UTILITY WEEK CUSTOMER SUMMIT 2021

23 & 24 February
Online

25+
EXPERT SPEAKERS

150+
ATTENDEES

2
DAYS OF CONTENT

1
PURPOSE

The 2021 Utility Week Customer Summit brings together two of Utility Week’s most popular events: the Utility Week Energy Customer Conference and the Utility Week Water Customer Conference. It's a comprehensive showcase of though leadership and innovative strategies designed to tackle all the most pressing customer challenges across utilities in one place.

2020 expert speakers included:

Headshot

Chris Lovatt
Managing director, residential
E.ON

Zoe Burns-Shore 150 x 150

Zoe Burns-Shore
Director of customer experience
Yorkshire Water

Clare_Naunton photo (150x150)

Clare Naunton
Programme director customer and stakeholder experience
National Grid

Joe Brownless 150 x 150

Joe Brownless
Director of customer experience
Affinity Water

Rebecca Dibb-Simkin 150 x 150

Rebecca Dibb-Simkin
Marketing & product director
Octopus Energy

nish dattani speaker photo 150 x 150

Nish Dattani
Managing director
First Business Water

Why attend a digital conference?

Build relationships through 1-on-1 interaction during speed networking sessions

Discover new technology and meet with solution provider in an interactive environment

Further the discussion and meet groups of your peers, speakers and exhibitors in dedicated breakout sessions

Get involved by posing questions and contributing to live polls throughout the day

Hear the latest customer strategy insight from 25+ expert speakers

Save travel time and immerse yourself in extended content across 2 days

Listen back to your favourite sessions on demand to continue learning after the event

Previous attendees included:

Anglian Water Landscape Logo
british-gas-logo
Bulb
Cadent_logo_lock-up_Black_on_White
Comparethemarket
Consumer Council logo
co-operative_energy_logo
First_Utility_logo
Good Energy
green-network-energy
Haven-Power-logo
Independent Water Networks
jerseywaterlogo
Manx Gas
Northumbrian Water logo
octopus
Ofgem
Ofwat
Power NI
ScottishWater+NEW_STRAP_CMYK
Severn_Trent_logo
The university of edinburgh
Water-Plus-Logo-and-Strapline
Yorkshire Water