UTILITY WEEK CUSTOMER SUMMIT
The only dedicated event for customer leaders in water and energy
25+
EXPERT SPEAKERS
150+
ATTENDEES
2
DAYS OF CONTENT
1
PURPOSE
2022 expert speakers included:
David Hinton
CEO
South East Water
Andrew McMillan
Former head of customer service
John Lewis Partnership
Eliane Algaard
Operations director
SSEN
Dr. Claire Forbes
Senior director of corporate communications
Ofwat
Philippe Commaret
Managing director, customer
EDF
Michael Lewis
Chief executive officer
E.ON UK
2022 Sponsors and Partners included:
Event partner
Headline sponsor
Co-sponsors
Associate sponsor
The only dedicated event for customer leaders from the UK's energy and water sectors where you can:
Hear from our previous attendees:
"If you need less theory and more first-hand practical cases and want to learn from the experience of colleagues, use this unique opportunity provided by the Utility Week Customer Summit Conference", Service Quality Manager, DTIK Grids
"Utility Week's Customer Summit is a great forum to learn from colleagues across the industry and share insight and good practice. I'd thoroughly recommend it", Customer Experience Manager, Wessex Water
"Useful insight in to understanding the customer experience challenges and opportunities faced by companies", Head of Insight, Yorkshire Water
"Great opportunity to network and get insight in to wider industry challenges and ideas", Customer Experience Lead, Severn Trent Water
"Fantastic opportunity to meet other customer professionals in the water industry and share common challenges and new ideas", Customer Strategy Manager, Irish Water
"A fantastic event that showcased some of the excellent work organisations are doing and where we can learn and develop to drive our own organisations forward", Business Improvement Manager, Power NI
"Eagerly anticipated engaging event, didn’t fail to live up to expectations", Chair, Western Power Distribution
Past attendees include:
