Delivering exceptional customer experience: Strategic priorities now and for the future
Time: 9:30 am
day: 17 March
Details:
- Creating resilient and future-proof customer-centric strategies post pandemic
- Fostering engagement and long-term relationships between retailers and customers
Speakers:
David’s career began in the field of food and water microbiology consultancy and research. Having moved into the commercial laboratory of Mid Southern Water in 1994 he has progressed through the company and its subsequent mergers to oversee 4 Price Reviews and led a number of Directorates covering Asset Investment, Water Quality, Water Resources, and…Read more