Workforce of the future: balancing customer service and staff experience after Covid-19

Time: 10:10 am
day: 17 March

Details:

  • What are the customer service priorities in a post Covid world and how do we deliver them? 
  • How do we still maintain a relationship with customers virtually? 
  • How has the role of the colleague changed and what now does career development and retention look like?

Speakers: