Andy Clowes

Company: South East Water

Job title: Head of customer experience and strategy

Seminars:

Workshop: delivering exceptional customer experiences post-pandemic 12:05 pm

What is the impact of the pandemic on customer journeys and behaviours? How can you create seamless transitions across online and offline to build customer confidence? Working in a hybrid world: How can we ensure customer centric cultures during a new working world? Case Study: Innovative Covid recovery and support for customers in difficulty Read more

day: 17 March