Andy Clowes

Andy Clowes

Company: South East Water

Job title: Head of customer experience and strategy


Workshop: delivering exceptional customer experiences post-pandemic 12:05 pm

What is the impact of the pandemic on customer journeys and behaviours?  How can you create seamless transitions across online and offline to build customer confidence? Working in a hybrid world: How can we ensure customer centric cultures during a new working world?  Case Study: Innovative Covid recovery and support for customers in difficulty  Read more

day: 17 March