Beth Moon

Beth Moon

Company: Ofgem

Job title: Head of customer and behavioural insight


Beth Moon is the Head of Customer and Behavioural Insight at Ofgem and a trustee for the Social Research Association. A social researcher by background she has over 15 years’ experience applying social research and behavioural science within the public sector, having previously worked at the Department of Energy and Climate Change (now BEIS) and the Office for National Statistics. In her current role she generates insights on consumers with a particular focus on affordability, consumer engagement in the energy market and behaviour change for net zero.


Understanding and supporting customers in a rapidly changing market 11:30 am

Latest consumer insights around energy affordability and consumer engagement Ofgem’s approach to understanding consumer needs and driving behaviour changeRead more

day: 16 March