Eliane Algaard

Eliane Algaard

Company: SSEN

Job title: Director of customer operations

Bio:

Eliane Algaard joined SSEN in summer 2020 as Operations Director of its Southern Distribution network. She plays an integral role in the Distribution leadership team, is a member of the SSEPD Board and is responsible for the network operations, strategic investment and contact centre for SSEN’s southern distribution licence area, which serves over three million customers.

Prior to joining SSEN, Eliane held positions at Water Director at Northumbrian Water, responsible for the reliable supply of both raw and high quality potable water to over 4.5 million customers in the north east of England as well as in Essex and Suffolk, and Network Rail where she was Director Route Asset Management, responsible for overseeing all asset management activities throughout the Anglia region. She is a chartered civil engineer with an MSc and PhD in civil engineering from Glasgow University and is a fellow of the Institution of Civil Engineers.