Company: British Gas
Job title: Customer strategy manager
Kathryn is Customer Strategy Manager for British Gas, working in the smart metering team. A previous Consumer Insight Manager, Kathryn has over 14 years’ experience in advertising and brand insight, using learnings to understand customer motivations and create engaging communication plans. In her current role she oversees customer demand generation for smart meters.
Use of smart meter data to engage customers 4:15 pm
The role of smart meter data in customer propositions How smart meters are a stepping stone to future home energy managementRead more
day: 16 March