Content Guru was founded in 2005 and has been a pioneer in the omni-channel cloud communications market ever since. Today it is home to Europe’s largest communications integration platform: storm®. With offices in the UK, US, Netherlands, Japan and Germany, its award-winning proprietary cloud services power some of the biggest contact center solutions in the world. Operating in sectors ranging from utilities and travel through to finance and government, Content Guru’s clients include some of the largest organisations across the globe, such as EDF Energy, UK Power Networks, Scottish Power, Rakuten, and the UK’s National Health Service (NHS).
For more information, please visit: www.contentguru.com
CX Company enables your organisation to design and deliver automated, intelligent and personalised conversations in each step of the customer journey. Across every digital channel and device. Conversations that drive an improved customer experience, increased self-service rates and higher conversions.
Whether you want an intelligent chatbot on Facebook messenger, a virtual agent on your website or a conversational digital assistant in your app, our SaaS-conversation platform DigitalCX, makes it easy to turn your needs, creativity and knowledge into automated conversations.
DigitalCX combines over a decade of experience with the best Natural Language Processing, supervised machine learning techniques and powerful knowledge management.
Together with our 60+ Clients internationally, we've made our software very easy to work with. You and your employees can work with this Artificial Intelligence without the need to code.
CX Company - Automated conversations to get the job done.
We make digital simple.
Whether it’s paying a bill, or getting help when something goes wrong, we create digital interactions that are effortless, giving time back to your customers. That improves customer experience and drives down costs.
We can help at any stage of your digital journey; we help you understand, shape, design, build, support and continuously improve digital experiences through a proven and robust methodology. The result is customer interactions that are simple and effective.
If you’re looking to save your customers time, and make their lives a little easier, we can help.
For more information, please visit www.mando.agency
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, we build solutions that mirror natural communication and work the way you think. Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
For more information, please visit www.genesys.com
We help firms govern, transform and operate their businesses to drive better outcomes.
When our clients need support, it almost always involves customer considerations, it is often multi-channel and always requires an approach
that is compliant with regulation.
In our engagement with clients we are, above all else, collaborative and always at the forefront in the development of innovative, tailored and transformative solutions. These typically combine people, processes and technology to drive better customer, commercial, and regulatory outcomes.
Our services include resourcing and outsourcing solutions, backed up by an expert advisory
We have a solid reputation for being easy to work with, which has been earned through continuous improvement and consistency in exceeding our clients' expectations throughout all stages of delivery.
For more information, please visit: www.huntswood.com