Building a culture and a service for pro-active customer support
Time: 11:10 am
day: 27 February 2020
Details:
- Effectively engaging with customers to prevent self-disconnection
Speakers:
As the Chief Operating Officer of npower Chris leads the Energy Supply Business for Domestic & SME customers and also the Energy Services division, which together consist of more than 5000 employees. With a background in both retail and regulated markets, after joining npower in 2007 Chris’s expertise has been used to deliver the turnaround…Read more