Mark Wilkinson

Mark Wilkinson

Company: Northumbrian Water

Job title: Head of income


Mark has worked in the water industry for 25 years in different roles, including debt recovery, pricing, billing & finance, and he is a qualified accountant. He now heads up the billing and collections teams for Northumbrian Water and Essex & Suffolk Water and also has responsibility for their inclusivity strategy across the wider business which covers the work the organisation does to provide customers either additional financial or non-financial support. In addition to his work responsibilities Mark is also a Pension trustee and a School governor.


Setting the scene – the changing debt landscape 9:40 am

The rising cost of living and the challenges this is causing Collections processes in a low-income world Water without the worry – our approachRead more

day: 27 February 2020