Steven Bengough

Steven Bengough

Company: Pure Planet

Job title: Head of collections

Bio:

Steven has a demonstrated and successful history of working in the financial services industry. Skilled in Negotiation, Debt Recovery, Business Relationship Management, Risk Management, and Customer Service. He now oversees the collections department at Pure Planet Ltd based in Bath. Steven has delivered critical improvements to the Collections platform and ensured vulnerability is of a high regard. He has established links between Pure Planet and Debt Charities to ensure all customers are treated fairly and given the support required.

Seminars:

Forming relationships with vulnerable customers to deliver the best possible outcomes 3:30 pm

The general level of vulnerability and the challenge the energy sector is facing How are Pure Planet working to deliver outstanding service to vulnerable customers? The opportunity provided by cross-utility collaboration in tackling the vulnerability challengeRead more

day: 27 February 2020