Andrew White

Senior policy manager - Consumer Council for Water

Andrew White is a Senior Policy Manager at the Consumer Council for Water (CCWater), which represents the interests of water customers in England and Wales. He heads up CCWater’s social policy team and leads its work on water affordability. He read more

Ben Earl

Head of water efficiency - Southern Water

Ben Earl is the Head of Water Efficiency for Southern Water where he is developing future strategy, implementing new business models and delivering ambitious water efficiency targets. Ben is working with business, NGOs and the UK government to change the read more

Chris Thewlis

Chief operating officer - RWE Npower

As the Chief Operating Officer of npower Chris leads the Energy Supply Business for Domestic & SME customers and also the Energy Services division, which together consist of more than 5000 employees. With a background in both retail and regulated read more

Denise Chevin

Intelligence editor - Utility Week

Dennis Berg

Senior policy manager - Ofgem

Dennis is a senior policy manager at the Office for Gas and Electricity Markets (Ofgem). He leads projects to protect consumers, including those in vulnerable circumstances. He has over 10 years of experience in regulation in the energy and healthcare read more

Deven Ghelani

Director - Policy in Practice

Deven Ghelani is a thought leader in welfare reform. He worked on Universal Credit since its inception and has written extensively on welfare policy. Deven set up Policy in Practice, a social policy, software and consulting business, to simplify the read more

Jane Haymes

Collections strategy manager - United Utilities

Malachy McVeigh

Head of payment and account resolutions team - Power NI

Malachy joined the Utility Industry in Sept 1979 in what was then known as Northern Ireland Electricity Supply (NIES).  Over his career of 40 years Malachy has been part of a journey through many phases of change from privatisation, market read more

Mark Wilkinson

Head of income - Northumbrian Water

Mark has worked in the water industry for 25 years in different roles, including debt recovery, pricing, billing & finance, and he is a qualified accountant. He now heads up the billing and collections teams for Northumbrian Water and Essex read more

Martyn Cladingbowl

Head of debt - Ecotricity

A trusted and highly experienced professional with a strong pedigree in the customer services, credit management and collections space. Having started his career at British Gas, Martyn built up a wealth of knowledge of the competitive energy market and the read more