Auriga Services Limited was formed in 2004, operating as a public benefit entity. It produces quality solutions working to your timescales, delivering a service to enhance your brand. Auriga works closely with some of the largest utility companies in the UK, as well as the NHS, local authorities, small organisations and charities, managing their funds and schemes. With a team of more than 65 employees, and over 21 years' experience in the industry, Auriga assess more than 100,000 applications for financial help plus assessments for Warm Home Discount schemes, HHCRO audits and social tariffs.

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Citizens Advice Plymouth provides award-winning holistic advice services, to EDF, OVO Energy, Bulb, South West Water and Bournemouth Water customers nationally via telephone and digital platforms. Focusing on debt, income maximisation, fuel poverty and energy efficiency advice to ensure that customers are supported to find a solution. In its tenth year of working in partnership with utility providers, they were awarded the prestigious Charity Times Corporate National Partnership Champion Award 2019. Citizens Advice Plymouth has a first-class training department offering bespoke training and development to the corporate sector, with an emphasis on supporting vulnerable customers.

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Equifax is a global data, analytics, and technology company and believes knowledge drives progress. The Company blends unique data, analytics, and technology with a passion for serving customers globally, to create insights that power decisions to move people forward. Headquartered in Atlanta, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe and the Asia Pacific region. It is a member of Standard & Poor's (S&P) 500® Index, and its common stock is traded on the New York Stock Exchange (NYSE) under the symbol EFX. Equifax employs approximately 11,000 employees worldwide.

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illion Digital Tech Solutions is a global leader in customer engagement and payment technologies. Our client list includes some of the world’s largest utilities, telecommunications, government and financial services organisations. Founded in 1986 and headquartered in New Zealand, Digital Tech Solutions has offices across EMEA, Australasia and the US. The company is a wholly-owned subsidiary of illion Australia Pty Ltd, one of Australasia’s biggest data, analytics and credit information companies. Digital Tech Solutions assists organisations including HSBC, EnergyAustralia, Shell Energy, Telefonica, and Vodafone (New Zealand, Australia & United Kingdom) to improve the overall customer experience and increase revenues. This is primarily achieved by making it easier for client’s end customers to pay their bills promptly using flexible, self-service digital payments and communications.

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Inawisdom’s goal is simple; to give customers the ability to exploit every aspect of their data. Inawisdom is a leading specialist in Artificial Intelligence (AI) and Machine Learning (ML) and enables customers to quickly discover and deliver business differentiation from their data assets to drive true value. Working across multiple sectors, including with leading Utilities, Inawisdom helps businesses discover the insight, anomalies and trends in the data they already hold to proactively manage issues including debt reduction and forecasting. Their rapid and simple ‘Discovery as a Service’ offering means within just weeks they can help companies achieve transformational change to their business operation.

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Sagacity is a dynamic technology company dedicated to helping organisations solve complex business challenges using a combination of proprietary software and deep domain expertise within the utilities sector. Operating with a delivery focused, tailored and collaborative approach, Sagacity helps clients to improve operational efficiency, maximise revenue opportunities and reduce debt through innovative data solutions and proven delivery methods. Offering both standard and tailored solutions to address some of the key challenges within the sector, capabilities include improved data quality, occupier identification and solutions to reduce the change of tenancy challenge.

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TransUnion is a global information and insights company, we provide an accurate and comprehensive picture of each person, stewarded with care. As a result, organisations can better understand consumers in order to make more informed decisions, and consumers can be confident that their data identities will result in the opportunities they deserve. Our portfolio includes solutions that address fraud, identity and risk management, collections and customer experience. Our customers include banks and lenders, insurance companies, fintechs and key players in utilities, retail and automotive.
We make trust possible by helping consumers be reliably and safely represented in the marketplace.

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Vocalink technologies power the UK’s real-time payments, settlements and direct debit systems, as well as the country's network of nearly 60,000 ATMs. We process over 90 percent of salaries, more than 70 percent of household bills and almost all state benefits. In 2018, we became part of the Mastercard family, joining one of the most widely recognised and respected technology companies in the world. Together, we’re making payments safer, simpler and smarter.

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Founded in 2003 and headquartered in Ireland, with offices in UK, Spain and Dubai, VoiceSage is an Optichannel Communication Platform solving problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using VoiceSage’s platform, companies can reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.

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