Job title: Sector lead
Working closely with businesses across utilities, Alex applies his in-depth knowledge of the sector to deliver sustainable, tailored solutions for regulated firms and their customers. Alex is a regular contributor to Huntswood Insights, where he examines the regulatory landscape and provides practical articles for firms looking to refine their approach. Alex graduated from The University of Birmingham with a BSc in Public Policy, Government & Management. He plays rugby and piano, and loves travelling and scuba diving. He also has a keen passion for zoology, being one of the world’s few certified dinosaur paleobiologists.
How to deliver complaints excellence within the utilities marketplace 3:45 pm
Headline findings from our recent customer survey How the complaints process has been improved in other sectors Customer engagement and the role of complaints within an organisationRead more
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