Company: Citizens Advice
Job title: Senior policy manager
Alice Brett is a senior policy manager in the Citizens Advice Energy team, having joined the team in 2016. She currently leads the work on heat networks, and works closely with industry in the retail market to help deliver insight from consumer experiences. Alice also project manages the future energy programme of work. Her main focus is on promoting good customer experiences in the market, and consumer protections for both current and future energy consumers.
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