Domestic heat: Ensuring the customer remains central to development planning

Time: 3:30 pm
day: 17 November 2021


  • Update on developments in heat systems, hydrogen ready boilers 
  • Hydrogen v renewable gas v heat pumps 
  • What barriers would need to be overcome with public perception and uptake in the domestic environment? Ensuring customers are well informed and support to make the decision (Lessons learned from the smart meter rollout, and gas switch in 70s) 
  • Safety and maintenance of hydrogen systems in the home – new standards required? 
  • Upskilling and retraining the workforce for hydrogen equipment 

Moderator: Jane Gray, Content director, Utility Week