16 November

9:00 am

EVENT OPENS

Connect with fellow attendees in our roulette-style speed networking session
9:30 am

Welcome from conference chair

Speaker

9:30 am

ADAPTING FOR NET ZERO: FROM POLICY TO DELIVERY

9:30 am

Green economic recovery: Ofwat’s ambition to build back greener

  • Competition and draft determination results
  • Supporting the customer of the future
  • Adapting to climate change and net zero

Speaker

  • John Russell

    John Russell
    Senior director of strategy, finance and infrastructure - Ofwat

9:45 am

How Ofgem’s green ambitions will impact the energy sector

  • Creating a ‘net zero culture’
  • Supporting transitions
  • Tackling net zero affordability

Speaker

10:00 am

Getting to net zero quickly, fairly and affordably

  • The importance of a coherent net zero strategy that delivers near-term transformation and long-term confidence
  • The role of government intervention versus market forces
  • The power of using customer data for good: introducing ‘agent-based modelling’
  • Why a people-centred transition is critical

Speaker

  • Lucy Yu

    Lucy Yu
    CEO - Octopus Energy's Centre for Net Zero

10:15 am

Questions and answers

10:25 am

Panel discussion: moving from policy to delivery

  • Is current policy effective in supporting net zero innovation?
  • How has investment in assets and infrastructure changed in response to net zero targets?
  • How can we fund net zero? Is it affordable?
  • Incentivising net zero targets for agile change: what does good look like?
  • Exploring the aims and outputs from COP26

Speakers

11:00 am

SUPPLIER SHOWCASE

This dedicated session will be filled with innovation designed to help move net zero from policy to delivery by our industry experts who will present their ideas in just 5 minutes.

11:15 am

NETWORKING & EXHIBITION

Connect with fellow attendees in our roulette-style speed networking session

11:30 am

Take a break

Networking and exhibition remains open

11:45 am

Net zero innovation introduction

Speaker

  • Chintan Patel

    Chintan Patel
    Chief technology officer & engineering director - Cisco UK & Ireland

12:00 pm - 13:00 pm
BREAKOUT SESSIONS: NET ZERO INNOVATION POWER HOUR
This session will showcase the very latest case studies, successes and failures as the UK’s utilities transition to net zero. Hear actionable insights and contribute to interactive brainstorming designed to help you drive innovation on the path to net zero in your organisation.
Choose between energy and water:

ENERGY

Innovating for net zero: an update from BEIS
Yasmin Ali, Energy innovation project manager, BEIS

Unlocking innovation during the net zero transition
Ian Cameron, Head of customer service and innovation, UK Power Networks

WATER

SES Water’s net zero 2030 route map: demand management, decarbonisation and renewables
Henrietta Stock, Energy and carbon manager, SES Water

Welsh Water’s 2040 net zero carbon emissions target
Ben Burggraaf, Head of energy, Dwr Cymru Welsh Water

Developing Affinity Water’s Net Zero route map – lessons learnt and next steps
Graham Turk, Director of production and supply, Affinity Water

1:00 pm
NETWORKING & EXHIBITION
Connect with fellow attendees in our roulette-style speed networking session

1:15 pm
Take a break
Networking and exhibition remains open

1:30 pm - 2:30 pm
BREAKOUT SESSIONS: TECHNOLOGY INNOVATION & PARTNERSHIP OPPORTUNITIES
Choose to attend either our energy or water breakout session, with cutting-edge case studies showcasing the latest net zero technology innovation and partnership opportunities in the UK’s utilities sector.

ENERGY

Reducing Our Own Carbon Footprint
Bridget Hartley, Head of strategy, gas transmission, National Grid
Matthew Goldberg
, Environmental assurance manager, National Grid

CommuniHeat: effective use of data, communication and collaboration
Dean Mason, Innovation project lead, UK Power Networks

Can we do better than Net Zero?
Professor Krzysztof Koziol
, Head of Composites Centre, Cranfield University

 

WATER

Accelerating partnerships to deliver natural solutions
Jo Harrison, Director of environment, planning and innovation, United Utilities

Anglian Water’s renewables journey: rolling out solar power and energy storage on the path to net zero
David Riley, Head of carbon neutrality, Anglian Water

Can wastewater treatment go carbon-neutral?
Dan Green, Head of sustainability and innovation, Wessex Water

2:30 pm
NETWORKING & EXHIBITION
Connect with fellow attendees in our roulette-style speed networking session

2:45 pm
Take a break
Networking and exhibition remains open

THE ENERGY-WATER NEXUS: UNLOCKING INNOVATION & THE CUSTOMER JOURNEY

3:00 pm

Addressing investment emissions

  • Understanding the scale of them
  • Partnering with the supply chain to reduce them

 

Speaker

  • Gordon Reid

    Gordon Reid
    General manager, net zero - Scottish Water

3:15 pm

How is the drive for net zero transforming expectations of customer service operations?

  • Supporting the customer of the future
  • Seeing net zero through the customer lens
  • Considering the social implications of the transition

Speaker

  • Tim Lord

    Tim Lord
    Senior fellow, net zero - Tony Blair Institute for Global Change

3:30 pm

Panel discussion: taking customers on the net zero journey

  • Engaging customers more effectively and driving behaviour change
  • Navigating net zero
  • Adapting to climate change

Speakers

  • Mike Keil

    Mike Keil
    Director of policy, research and campaigns - CCW

  • Chris Burchell

    Chris Burchell
    Managing director - SSEN Distribution

  • Tim Lord

    Tim Lord
    Senior fellow, net zero - Tony Blair Institute for Global Change

  • Gordon Reid

    Gordon Reid
    General manager, net zero - Scottish Water

  • Ian Cameron

    Ian Cameron
    Head of customer service and innovation - UK Power Networks

4:00 pm

Closing keynote: reflecting on COP26: translating aspirations to action

Speaker

  • Lisa Gahan

    Lisa Gahan
    Regulatory director - South West Water

4:20 pm

Closing remarks and end of the Utility Week Adapting for Net Zero Conference 2021