Tim Lord

Tim Lord

Company: Tony Blair Institute for Global Change

Job title: Senior fellow, net zero

Bio:

Tim leads work on net zero and climate change for TBI. He has almost 20 years’ experience working on climate, energy and industrial policy, most recently as Director responsible for the UK government’s decarbonisation strategy.

Seminars:

Panel discussion: taking customers on the net zero journey 3:30 pm

Engaging customers more effectively and driving behaviour change Navigating net zero Adapting to climate changeRead more

day: THE ENERGY-WATER NEXUS: UNLOCKING INNOVATION & THE CUSTOMER JOURNEY

How is the drive for net zero transforming expectations of customer service operations? 3:15 pm

Supporting the customer of the future Seeing net zero through the customer lens Considering the social implications of the transitionRead more

day: THE ENERGY-WATER NEXUS: UNLOCKING INNOVATION & THE CUSTOMER JOURNEY