CONSUMER VULNERABILITY CONFERENCE 2019

Discover new ways to support vulnerable customers

LONDON 27/06/19

20+

speakers sharing exclusive insights

100+

Industry leaders attending

7+

hours of CPD accredited content

Almost half of adults in the UK do not have enough savings to cover an unexpected bill of £300

WHY YOU CAN'T MISS IT:

Following popular demand, Utility Week's Consumer Vulnerability Conference returns in 2019.

Last year’s conference highlighted just how willing the utility industry is in working to help the growing number of vulnerable customers.

Figures show that in troubling economic times, almost half of adults in the UK do not have enough savings to cover an unexpected bill of £300, and the number of people over 85 is rising rapidly, currently at 1.4m.

This conference will reunite key figures from inside and outside the industry to tackle this growing challenge.

HEAR FROM INDUSTRY-LEADERS INCLUDING:

Steve Crabb
Director, consumer vulnerability - Centrica

Matt Cole
Head of policy and social energy
npower

Rachel Ryan-Crisp
Affordability and vulnerability lead
Southern Water

Amanda Phillips
Priority services lead
United Utilities

Meghna Tewari
Head of vulnerability and consumer policy
Ofgem

UtilityWeek-25

Dan Walker-Nolan
Principal, strategy & policy
Ofwat

Dan Alchin
Head of retail
policy and regulation
Energy UK

UW - Suzanne cut out

EDITORIAL-LEAD AGENDA

With an increasingly vulnerable and aging population in the UK, utility companies must continue to work to ensure that these customers are protected. - Suzanne Heneghan, acting editor, Utility Week

COMPANIES WHO ARE ATTENDING...

SES Water 150 x 150
Flexys 150 x150
Wessex Water 150 x 150
UK Power networks 150x150
Affinity Water 140x140
Anglian Water 150 x 150
Auriga 150 x 150
Blue Marble 150 x 150
Cadent 150x150
Citizens Advice 150 x 150
Welsh Water 150x150
EDF energy
Manx Gas 150 x 150
Chameleon Technology 150 x 150
Tully 150 x 150
wales and west 150
Energy Saving Trust 150 x 150
Energy UK 150 x 150
Guernsey Water 150 x 150
NEA 150 x 150
Northumbrian Water 150 x 150
Ombudsman 150 x 150
Pure Energy 150 x 150
Sagacity Solutions 150 x 150
Consumer Council for Water 150 x150
Sigma 150 x 150
Yorkshire Water 150 x 150
United Utilities 150x150
Scottish Water 150 x 150
Scottish Power 150 x 150
Severn Trent 150 x 150
Shell 150 x 150
South Staffs Water 150 x 150
SP Energy networks 150 x 150
SSE 150x150
SSEN 150 x 150

Taking place in ...

Day
Hour
Minute
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SEE YOU THERE!

Prices & register

  • Utilities, public sector, non-profit, academic - £399
  • Standard - £499

Your ticket includes...

  • Insights from 20+ industry-leading speakers
  • Exclusive case studies of successful projects
  • A rare opportunity to have your say and get your questions answered by influential figures
  • A chance to network with over 100+ of the utility industry’s most influential figures
  • A delicious buffet lunch and refreshments throughout the day
  • Exclusive access to post-show presentations and report

 

Please note that prices exclude VAT, are per delegate and include all-day access to the event, downloadable presentations post event, buffet lunch and refreshments. Fees do not include travel costs or accommodation.

99 City Road Conference Centre
Inmarsat
99 City Road
London
EC1Y 1AX 

REGISTRATION SUPPORT:

For help with your booking, please contact Anthony Ologun
T: +44 (0)1342 332012 E: anthonlyologun@fav-house.com