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Alex Wilkes

Alex Wilkes

Alex Wilkes

Company: Western Power Distribution

Job title: Stakeholder engagement manager

Bio:

Alex leads WPD’s stakeholder engagement programme, including the development of and consultation on key aspects of WPD’s Business Plan. Alex also manages all aspects of WPD’s social obligations programme, including initiatives to support vulnerable customers, improve data held on the Priority Service Register and help address fuel poverty. Alex graduated from the University of Cambridge in 2007 before joining E.ON, undertaking roles in Retail and Corporate Communications. He moved to E.ON Central Networks as Customer Service Improvement Manager in 2008, with responsibility for customer service strategy and performance improvement before joining WPD in 2011.

Seminars:

The positive effects of data sharing within the utilities sector 9:15 am

Data sharing between Western Power and Dŵr Cymru The positive impact it has had on identifying and protecting vulnerable customers Why other utility companies should consider data sharingRead more

day: 27 June 2019