Job title: Director, consumer vulnerability
Steve is responsible for the business’s strategy for looking after customers who need extra help and for corporate citizenship programmes including volunteering and charity partnerships. Prior to joining British Gas in 2014 Steve held external affairs roles with a number of leading charities including the Alzheimer’s Society. He began his career as a business journalist, editing magazines.
How can utility companies make bills affordable for all 2:20 pm
Effective methods of price control The effects of the price cap on the energy industry – are the desired effects being achieved? Social Tariffs, do they benefit vulnerable customers? 17 Water companies and 17 different social tariffs – should there be regulated criteria? Increasing number of customers on social tariffs – are we doing enough?Read more
day: 27 June 2019