BSI is the business improvement company that enables organizations to turn standards of best practice into habits of excellence. For more than a century BSI has championed what good looks like and driven best practice in organisations around the world. Working with more than 86,000 clients across 193 countries, it’s a truly international business with skills and experience across a number of sectors. BSI has developed and launched a new ‘Inclusive Service Verification’ scheme based on the comprehensive service provision standard BS 18477, which is designed to help organizations provide a fair, flexible service that can be used by all consumers equally. The standard was developed in collaboration with government and consumer bodies to help service providers implement relevant policies and procedures and fair and accessible practices for dealing with vulnerable consumers. Make sure to speak to the BSI team about how Inclusive Service Verification can enhance your business’ vulnerability strategy.
For more information, please visit: www.bsigroup.com/Inclusive-Service