Name
Case study: Managing the delivery of mass precautionary advice during operational incidents
Date & Time
Thursday, September 24, 2026, 10:45 AM - 10:55 AM
Steve Youell
Description

 

  • Reviewing and embedding learning from Dŵr Cymru Welsh Water's management of large-scale Boil Water Notices

  • Developing clear and effective customer communications to protect public health