At Utility Week we are passionate about ensuring all our events are as accessible, inclusive and sustainable as possible.

Accessibility

Faversham House is a founding partner of the Ramp It Up! Campaign. A not-for-profit campaign encouraging venues and AV production companies to provide hand rail ramp access for free and as standard at all conferences and awards ceremonies in the UK and Ireland.

We've recognised that increasing amounts of people with limited mobility are attending our events, either with severe movement impairment or with restricted movement, due to conditions such as arthritis. It shouldn't be up to the individuals concerned to notify venues, or up to those who wish to hold events to bear (sometimes significant) additional cost for providing easy and simple access to stages but should always be provided and free of charge at all events. For more information, please visit: https://www.linkedin.com/company/ramp-it-up-campaign/

America Square is fully accessible, the conference rooms are located on the lower ground floor, accessible via stairs and/or a lift. Please see the tabs below for more specific information, if you cannot find what you are looking for or for more information, please contact mirandaevans@fav-house.com

We welcome earlier arrival at the conference, should you feel the need to familiarise yourself in the event space. Should you wish to do so, please contact: mirandaevans@fav-house.com

Please download the full America Square access statement here.

For questions on the day, Utility Week staff will be available at the registration desk.

Please view an interactive map of the venue here. The main entrance is fully accessible from the main road. Exterior directional signage for America Square is not visible from street level as it is housed within a shared business centre. The entrance to the conference centre is situated to the right hand side of the main entrance reception through the double glass doors where there is a member of the America Square team ready to greet you on arrival. 

The conference spaces we are using are located on the lower ground floor.

Access to the exhibition and refreshments: 
The exhibition and refreshments will be situated in Cornhill. The are a couple of steps up and down to the Cornhill. Please let us know if you are accessing our event in a wheelchair and we can arrange to have a ramp set up. 
Access to the conference room: The conference will be taking place in Ludgate.
Access to the breakout room: Our breakout will take place in Fleet.
Access to toilets and accessible toilets: Male and female toilets are located on the same level as the rooms above. Accessible toilets are accessible via a lift situated on the same floor as the rooms above. The lift requires key card access which can be provided if requested. 
Access to the stage: Ramp available by the side of the stage, if required, please advise mirandaevans@fav-house.com

If you wish to familiarise yourself with the space we are using please feel free to view the floor plan here.

Please speak to your colleague who booked your ticket to submit any access requirements ahead of the day. Alternatively, please email mirandaevans@fav-house.com

Utility Week staff can be found on the registration desk.

If you require a service animal to attend the event with you for any reason, please contact mirandaevans@fav-house.com and we will advise you on the next steps.

If you require a prayer/multi-faith room, please contact mirandaevans@fav-house.com and we will liaise with the venue.

There are no fixed induction loops fitted in the conference centre, however, induction loops are available in all areas of American Square with prior notification. Please contact mirandaevans@fav-house.com and we will liaise with the venue

At Utility Week conferences we use live captioning of speakers throughout to improve accessibility. This will not be available as a transcript, post event.

By Rail
Fenchurch Street Station is only a 2-min walk, or Liverpool Street & Cannon Street Overground Stations are both within a 10 minute walk or just a 5 minute taxi ride.

By Underground
Tower Hill - District, Circle & DLR – 3 min walk‍
Leave Tower Hill Tube, walk up the steps, turn right away from the river and the Tower of London. Continue along Cooper’s Row towards the railway bridge. Immediately after the bridge turn right onto Crosswall and One America Square is on your right.

Aldgate - Circle & Metropolitan Lines - 4 min walk‍
Leave Aldgate Tube, cross the road, turn right towards the “Walkie Talkie” building. Take the first left on Minories, cross the road at the level crossing. Continue down the street, when you reach the traffic light crossing, cross the road and turn right down Crosswall, you’ll then see One America Square.

Plan your journey via Transport for London here.
Please see the Transport for London accessibility information here.

By Bus
Minories: 15, 42, 78, 100
Fenchurch Street: 40

To plan your journey by car visit Google Maps/route planner and enter the postcode: EC3N 2LB. Please note that this events venue is within the Congestion Charge Zone and Ultra Low Emission Zone.

There is no parking at the One America Square. The nearest car park is Tower Hill Car Park which is inside the Congestion Charge Zone. Information on the nearest public car parks is available at NCP Parking.

Blue badge parking - To view spaces in the area reserved for Blue Badge holders on a map please visit GOV.UK and enter postcode: EC3N 2LB

Sustainability

Faversham house proudly became a Certified B Corporation, part of a global community of businesses that meet high standards of social and environmental impact.

B Corps are legally committed to bring benefit to all business stakeholders including staff, customers, communities and the environment.

For more information: https://favershamhouse.com/news/faversham-house-becomes-b-corp-certified/

Utility Week's publisher is Faversham House, a progressive, independent media company who are committed to minimising their environmental impact of business operations.

For our full sustainability policy please follow the link: https://favershamhouse.com/policies/sustainability-policy/

As part of our commitment to being a sustainable business we have adopted the policy to not serve red meat at our events.

There will always be a vegan and vegetarian option available and we will cater to any additional dietary requirements. If you have any specific dietary requirements, please contact mirandaevans@fav-house.com

Please see the Cavendish environmental/sustainability information here.

If you have any questions about accessibility or sustainability at Utility Week Reforming Grid Connections
please contact: mirandaevans@fav-house.com