Name
Questions and panel discussion: Supporting and empowering vulnerable customers through effective communication
Date & Time
Thursday, September 18, 2025, 2:10 PM - 2:40 PM
Speakers
Mike Gauterin, Customer Services & Technology Director, United Utilities
Aimi Hayman, Stakeholder Engagement Manager, UK Power Networks
Alexis Stevens, Strategic Partnerships Manager, Money & Mental Health
Mike Gauterin Aimi Hayman Alexis Stevens
Description

Our speakers explore how as an industry we can improve transparency, streamline customer journeys and improve engagement