Name
PSR in action: What have been the hits, and the misses?
Date & Time
Wednesday, September 30, 2026, 11:20 AM - 11:40 AM
Speakers
Emma Merritt, Customer Vulnerability and Communities Lead, SSEN Distribution
Emma Merritt
Description
  • How has the PSR helped refine SSEN Distribution’s customer vulnerability strategy and operations? 
  • Where have the limitations of the PSR been found? 
  • What would a dream PSR look like to a DNO? 
Location Name
Rookeries
Full Address
The Birmingham Conference & Events Centre.
Hill Street
Birmingham B5 4EW
United Kingdom