Name
How do we navigate customer behaviour when recovering debt?
Date & Time
Wednesday, September 30, 2026, 1:30 PM - 2:00 PM
Speakers
Description
- Is Ofgem's Debt Relief Scheme at risk of encouraging customers not to pay their debts?
- Can energy adapt and apply social tariffs used by water companies?
- What are the specific challenges customers are facing, and how can we help them?