Name
AI as support not a replacement: Successfully integrating AI into customer contact centres
Date & Time
Wednesday, September 30, 2026, 3:15 PM - 3:35 PM
Speakers
Aarthi Kumar, Data and AI Strategist, CKDelta
Aarthi Kumar
Description
  • Exploring examples of AI used for good in customer contact centres
Location Name
Mercian 1
Full Address
The Birmingham Conference & Events Centre.
Hill Street
Birmingham B5 4EW
United Kingdom