Name
Debt, Distress and Behaviour: What the data reveals about today’s consumers – and what it means for utilities
Date & Time
Wednesday, September 30, 2026, 9:50 AM - 10:10 AM
Speakers
Colette Land, Head of Consulting, Experian
Colette Land
Description
  • What are the latest trends in consumer financial health and evolving payment behaviours? 
  • Are arrears, debt levels, and payment pattern challenges sector-specific, or part of a broader trend? 
  • What are the key challenges that remain and where are practical opportunities that can be addressed quickly to better support customers and manage risk? 
Location Name
Main Conference Room
Full Address
The Birmingham Conference & Events Centre.
Hill Street
Birmingham B5 4EW
United Kingdom