Echo Managed Services is a trusted provider of customer service, billing, and digital transformation solutions built exclusively for the water utility sector. As an integral part of the water community, Echo combines deep industry expertise with innovative technology to help utilities enhance customer experiences, improve operational efficiency, and stay ahead of regulatory change. Its flagship solution, Aptumo, is a next-generation, Salesforce-native customer information and billing platform designed specifically for water companies. Supported by consultancy, implementation, and customer management services, Echo partners with utilities worldwide to deliver secure, scalable, and future-ready solutions.