Capita's Tracing & Home Move Services support organisations across regulated sectors with customer tracing, customer contact and home move intelligence. Digital Mover is Capita's award-winning home move alert service, using real-time property and tenancy data to proactively notify organisations when homeowners and renters enter the home move cycle. Through its intelligent business rules engine, Digital Mover enables timely customer engagement throughout the moving journey. This allows organisations to identify customers at key stages of a home move and support a range of activities, including account management, billing, customer vulnerability, debt prevention, customer retention and change-of-tenancy processes