25+

expert speakers

150+

attendees

 

3

hours networking

Utility Week’s Customer-First Forum puts customers at the heart of utility strategies and operations. Uniting senior leadership with customer service, engagement and experience professionals, this event aligns business priorities with a customer-first mindset.


Expert speakers include:
 

Andrew McMillan
 Former Customer Director 
John Lewis

Chris Norbury
Chief Executive Officer

E.ON Next 

Catharine Skinner 
Head of Customer Insight
 Cadent 

Mike Keil
Chief Executive
CCW 

Louise Walsh
Chief Customer Contact Officer
Utilita 

 

Simon O'Laughlin
Future Networks Innovation Manager
Scottish and Southern Electricity Networks


Who attends?
 


Hear from past delegates from Customer Summit: