Scott King
Smart Metering Benefits Realisation Manager
Anglian Water

Simone Torino
Senior Adviser – AI Strategy
Cadent

Catharine Skinner
Head of Customer Insight
Cadent

Mike Keil
Chief Executive
CCW

Helen Adey
Director of Settlement Services
Elexon

Chris Norbury
Chief Executive Officer
E.ON Next

Andrew McMillan
Former Customer Director
John Lewis

Jonathan Thurlwell
Head of AI Policy
Ofgem

Thea Hutchinson
Director
Ofwat

Simon O'Loughlin
Future Networks Innovation Project Manager
Scottish and Southern Electricity Networks

Imogen Landy
Deputy Director of Marketing
Smart Energy GB

David Ritchie
Director of Customer Experience & Operations
SSE Airtricity

Louise Walsh
Chief Customer Contact Officer
Utilita

James Wallin
Editor-in-Chief
Utility Week