Here is a sample list of attendees at Customer Summit 2025.
Both lists have been alphabetised and so do not correspond to each other.
Companies
Accenture
Anglian Water
Ardent Credit Services
AWS
Baringa
Bold Donut
British Gas
Cadent
CCW
Christians Against Poverty
CFH
Citizens Advice
Data Communications Company
Data On Demand
DJS Research
E.ON Energy
E.ON Next
EDF
ElectraLink
Energy UK
EON Next
ESP Utilities Group
FourNet
Frazer-Nash Consultancy
Galliford Try
Gas Networks Ireland
Gemserv
Good Energy
Innovate UK
Institute of Customer Service
Itineris
Jersey Water
Kier Natural Resources, Nuclear and Networks
Macquarie
Medallia
Money Wellness
National Grid Electricity Distribution
National Grid Electricity Transmission
Northern Powergrid
Northumbrian Water Group
Octopus
Ofgem
Ofgem SIF
Ofwat
OVO
Pennon Group
Power NI
Precisely
Scope
Smart DCC
Smart Energy GB
South East Water
South West Water
Southern Water
SP Energy Networks
SSE
SSEN
SSEN Distribution
StepChange
Thames Water
The Retail Energy Code Company
UK Power Networks
United Utilities
Uregni
Utilita
Vitruvi Software
Vyntelligence
Wales & West Utilities
Water UK
Weir The Agency
Wessex Water Services
Which?
WNS
Xoserve
Yorkshire Water
Job titles
affordability and data share manager
business development manager
business plan customer & communities lead
campaigns officer
CEO
chair of inclusive service panel
chief economist
consultant
consumer advocate
consumer protection and enforcement director
consumer protection and enforcement manager
consumer vulnerability lead
consumer vulnerability manager
corporate partnerships lead - utilities
corporate partnerships officer
CSR manager
CTO & co-founder
customer & social obligations strategy manager
customer care manager
customer experience lead
customer experience manager
customer operations director
customer services and technology director
customer vulnerability lead
customer vulnerability manager
director
director of corporate affairs
director of customer operations
energy systems innovation lead
enterprise account director
finance and corporate services director
future networks innovation project manager
head of communications
head of company engagement
head of complaints transformation
head of contact centre
head of customer experience
head of customer insight
head of customer strategy & experience
head of energy hubs
head of external affairs
head of marketing and communications
head of new product development
head of policy and regulation - customers
head of regulations
head of strategic innovation
head of strategic partnerships
lead customer care manager
local system planning engineer
manager
partnership manager
principal policy manager
product and propositions manager
product owner
public policy manager
sector director
senior associate
senior national external partnerships manager
smart meter data manager
smart programme lead
specialist debt service manager
stakeholder engagement manager
TCF and consumer vulnerability lead
utilities CX leader
water saving behaviour change expert
water saving behaviour change specialist