Don't miss the opportunity to join with utilities leaders to put customers at the heart of utility strategies and operations.

 

Customer-First Forum ticket prices*

 

Ticket type

Book before
5 December 2025 

Full price

Utility Week Members**

£499

£599

NGO/Non Profit/Academics

£549

£649

Standard 

£799

£899

* Please note that prices exclude VAT, are per delegate and include access to the event, available presentations post event and refreshments. VAT charged at the rate of 20%. Shared places are not permitted. Fees do not include travel costs or accommodation. Please view the badge policy and terms and conditions.

Your delegate pass includes:

  • Thought leadership from expert speakers 
  • Opportunity to network in-person with customer leaders in utilities
  • Chance to meet innovation experts in a dedicated exhibition zone
  • Ticket to interactive breakout sessions throughout the day 
  • Exclusive access to post-show presentation content 

If you have any questions about the most appropriate ticket type for you contact:

Jacob Cyl
Email: jacobcyl@fav-house.com
Phone: +44 (0)1342 332040

 

What members can expect

 

**Utility Week Membership allows members priority access to events, insight and networking, including a VIP experience at conferences and Utility Week Live where members have access to exclusive networking hospitality and content. 

Find out more about what Utility Week Members can expect at Customer Summit 2025 here:

Membership is available on an individual or corporate level. If you are unsure if your organisation is already member, see the full list here. 

If you are interested in becoming a member, please contact our membership team today.