8:15 AM - 9:00 AM
Registration, networking and exhibition
 
 
9:00 AM - 9:05 AM
Welcome from the conference chair
 
Piers Clark
9:05 AM
MOBILISING INNOVATION & SMART WATER NETWORKS
 
 
9:05 AM - 9:20 AM
Innovation in PR24 and an update on the Ofwat Innovation Fund

•    The regulator’s view on how industry innovation is progressing 
•    Short and long-term expectations 
 

Helen Campbell
9:20 AM - 9:35 AM
Innovation mobilised through the Spring model

•    Driving collaborative innovation  
•    Unlocking performance improvements in the water sector
•    Results from the Spring Accelerator 

Carly Perry
9:35 AM - 9:45 AM
Questions and answers
 
 
9:45 AM - 10:00 AM
Innovating at speed and scale
  • Reacting quickly to the demands of climate changes
  • How can we speed up our innovation processes?
  • How can we ensure that we scale up the things that work?

 

Nigel Watson
10:00 AM - 10:15 AM
AI as ‘Business as Usual’ in Water

•    A pulse check on AI in the UK water sector
•    AI’s role in meaningfully tackling our most pressing challenges
•    Unlocking value for customers of water utilities from AI
 

Suhayl Zulfiquar
10:15 AM - 10:45 AM
Panel discussion and questions: bridging the gap between today and the future

•    Tackling the ‘perfect storm’ of ageing infrastructure, climate change and the cost-of-living through innovation 
•    The role of industry knowledge-sharing in driving innovation 
•    Risk management and incentivisation: what changes need to be made in the industry?
•    Where is technology going? What’s next?
 

Lauren Tyler Nigel Watson Suhayl Zulfiquar John Lillistone Annesley Crisp
10:45 AM - 11:15 AM
Refreshments, networking and exhibition
 
 
11:15 AM
ADOPTING & EMBEDDING INNOVATION
 
 
11:15 AM - 11:35 AM
Embedding innovation within your organisation

•    Improving and scaling innovation adoption 
•    Managing cultures and change 
•    The role of people in sustaining innovative processes
 

Paul Gaskin
11:35 AM - 11:55 AM
INNOVATION MASTERCLASS: out of sector learnings

•    Octopus Energy share their journey through the implementation of new technologies and innovative strategies to drive business results and offer learnings for the water industry

 

Philip Steele
11:55 AM - 12:05 PM
Questions and answers
 
 
12:05 PM - 12:45 PM
INNOVATION IN ACTION: overcoming innovation blockers and debunking failure

Explore how to create a desire for change and ambition in your organisation and overcome the fear of failure in this interactive brainstorming session. Find out how your peers are creating momentum and cutting through the noise of innovation to sustain innovative practices that drive true business results.

 

Ruth Williams
12:45 PM - 1:45 PM
Lunch, networking and exhibition
 
 
1:45 PM
UNLOCKING PERFORMANCE IMPROVEMENTS
 
 
1:45 PM - 2:00 PM
The leakage innovation landscape

•    Coming up with a holistic research plan for leakage 
•    How do we tackle failures and challenging leakage targets in changing times?
•    Considering three mode breakouts: are we ready for more summer bursts? 
 

Jeremy Heath
2:00 PM - 2:15 PM
Optimising water supply for climate change realities
  • A real-time optimisation system for water distribution networks
  • Real life experience of SUEZ AQUADVANCED® Water Supply (formerly known as AQUADVANCED® Energy).
Owen Smith
2:15 PM - 2:30 PM
Minimising water demand and offsetting consumption with new technology innovation

•    Project winner of £2.9million in Ofwat’s Breakthrough Challenge 
•    Delivering a sustainable, water-saving solution for new housing developments 
•    Achieving a Water Neutrality Blueprint 
 

Julian Webster
2:30 PM - 2:45 PM
Unlocking community-centric rainwater management

•    Customer-centric digital technology: learning from evidence at pathfinder projects 
•    Innovation to better meet the needs of customers, communities and the environment 
•    Driving efficiencies in the water sector: a collaborative approach 
 

Sarah Bunney Craig Boorman
2:45 PM - 3:00 PM
Questions and answers
 
 
3:00 PM - 3:30 PM
Panel discussion and questions: optimising processes and driving efficiencies

•    How can we unlock innovation to enhance ODIs? 
•    Realising the operational and cost benefits of digital transformation 
•    What role will AI have in future operational strategies? 
 

Angela MacOscar Tony Harrington Andy Smith Hattie Lister
3:30 PM - 4:00 PM
Refreshments, networking and exhibition
 
 
4:00 PM
TACKLING CLIMATE CHANGE & NET ZERO
 
 
4:00 PM - 4:15 PM
Scaling up nature-based solutions
  • Unlocking long-term delivery strategies through the use of Nature Based Solutions
  • NBS for water management, the art of the possible 

 

Matthew Moore
4:15 PM - 4:30 PM
Outcomes of ‘Smarter Tanks’: project winner, Ofwat’s Innovation in Water Challenge

•    Monitoring technology to anticipate extreme weather and water shortages brought on by climate change 
•    Real-time control solutions for a more resilient network and reduced customer disruption
•    Project outcomes and learnings 
 

John Rumble
4:30 PM - 4:45 PM
Questions and answers
 
 
4:45 PM
Chair’s closing remarks and close of the WWT Innovation Conference
 
 
8:15 AM - 9:00 AM
Registration, networking and exhibition
 
 
9:00 AM - 9:05 AM
Welcome from the conference chair
 
Piers Clark
9:05 AM
MOBILISING INNOVATION & SMART WATER NETWORKS
 
 
9:05 AM - 9:20 AM
Innovation in PR24 and an update on the Ofwat Innovation fund

•    The regulator’s view on how industry innovation is progressing 
•    Short and long-term expectations 
 

Helen Campbell
9:20 AM - 9:35 AM
Innovation mobilised through the Spring model

•    Results from the 3rd accelerator launch 
•    Driving collaborative innovation 
•    Unlocking performance improvements in the water sector 
 

Carly Perry
9:35 AM - 9:45 AM
Questions and answers
 
 
9:45 AM - 10:00 AM
Innovating at speed and scale
  • Reacting quickly to the demands of climate change
  • How can we speed up our innovation processes?
  • How can we ensure that we scale up the things that work?
Nigel Watson
10:00 AM - 10:15 AM
AI as ‘Business as Usual’ in Water
  • A pulse check on AI in the UK water sector
  • AI’s role in meaningfully tackling our most pressing challenges
  • Unlocking value for customers of water utilities from AI
Suhayl Zulfiquar
10:15 AM - 10:45 AM
Panel discussion and questions: bridging the gap between today and the future

•    Tackling the ‘perfect storm’ of ageing infrastructure, climate change and the cost-of-living through innovation 
•    The role of industry knowledge-sharing in driving innovation 
•    Risk management and incentivisation: what changes need to be made in the industry?
•    Where is technology going? What’s next?

 

Lauren Tyler Nigel Watson Suhayl Zulfiquar John Lillistone Annesley Crisp
10:45 AM - 11:15 AM
Refreshments, networking and exhibition
 
 
11:15 AM
THE EVOLUTION OF SMART WATER
 
Ben Tam
11:15 AM - 11:35 AM
Portsmouth Water’s digital twin strategy

•    Strategic digital transformation for the water industry 
•    Operational and efficiency benefits 
•    Progress update and next steps 
 

Bob Taylor
11:35 AM - 11:55 AM
Evolving network management: implementation a year on

•    Deploying AI as BAU 
•    Proactive response and prevention 
•    Operational monitoring and control 
•    Storage optimisation 
 

Samantha Sloan
11:55 AM - 12:15 PM
Water Net Gain: creating a distributive Smart Water Grid for the future

•    An update on a project winner from the Ofwat innovation competition 
•    Exploring the potential of ecologically connected ‘smart ponds’ to enhance water retention
•    New ways of thinking about, valuing and storing water across the South West 
 

Laurence Couldrick
12:15 PM - 12:45 PM
Questions and answers
 
 
12:45 PM - 1:45 PM
Lunch, networking and exhibition
 
 
1:45 PM
DATA, AI & MACHINE LEARNING
 
 
1:45 PM - 2:05 PM
Keynote: embracing game-changing technology and AI models
 
Gigi Karmous-Edwards
2:05 PM - 2:25 PM
Intelligent data management and communications

•    Exploring the criticality of data standardisation for proactive analysis and auditable operational response
•    Data requirements to simplify transferring to a new telemetry system
 

Anthony Kyriacou
2:25 PM - 2:35 PM
Questions and answers
 
 
2:35 PM - 3:30 PM
SMART WATER IN ACTION: understanding the power of AI

Explore industry’s view of the power of AI and the route to making it BAU in this interactive brainstorming session. Find out how your peers are deploying AI, updating skillsets, integrating it with old infrastructure and overcoming blockers to maximise the benefits.

 

Ben Tam
3:30 PM - 4:00 PM
Refreshments, networking and exhibition
 
 
4:00 PM
DELIVERING FOR THE FUTURE CUSTOMER
 
 
4:00 PM - 4:15 PM
Innovation in customer support and data sharing

•    Northumbrian Water’s ‘Support for All’ project 
•    The design, build and delivery of a hub to securely host customer data 
•    Securing the future needs of customers 
 

Helen Patterson
4:15 PM - 4:30 PM
Innovation in tackling background leakage

•    Delivering advanced data analysis to identify, quantify and locate background leakage
•    Proactive identification of problems, performance improvement and water supply safeguarding
 

Saba Rabab
4:30 PM - 4:45 PM
Full watercycle systems management: opportunities

•    What does the future look like for smart whole systems management?
•    How will it deliver for customers and the environment? 

 

Annesley Crisp
4:45 PM - 5:00 PM
Questions and answers
 
 
5:00 PM
Chair’s closing remarks and close of the WWT Smart Water Conference