You'll be in good company at Utility Week's Consumer Vulnerability & Debt Conference 2026, here is a sample list of confirmed delegates.


Both lists have been alphabetised and so do not correspond to each other

Job titles

Account Manager
Advisor
Business Development Manager

CDO & Co-founder
Chief Customer Contact Officer
Collaboration Partner

Collections Manager
Community Partnership Lead
Consumer protection and enforcement director
Corporate Partnerships Manager
Credit & Risk Manager
Credit Control Team Manager
Creditor Policy Manager

Customer Inclusion Manager
Customer ODI Strategy Manager
Customer Operations Director
Customer Quality & Improvement Lead
Customer Relations Specialist

Customer Service Director
Customer services project analyst
Customer Vulnerability Advisor

Customer Vulnerability and Communities Lead
Customers Policy and Regulation Senior Analyst
Debt Manager
Debt Team Leader

Director
Director of Customer Service

Director of Operations
Director of Partnerships
External Relationships Manager

Growth & Impact Lead
Head of Collections
Head of Customer
Head of Function

Head of Partnerships
Head of Pre-sales Engineering
Head of Regulation
Head of Water
Lead
Litigation Manager
Manager and Head of Just Transition

Managing Director
Managing Director, Head of Customer Support
Operations Manager
Partnership Manager
Partnership Marketing Manager
Policy & Public Affairs Officer
Policy Manager
Regulatory Manager

Senior Advisor
Senior Leader
Senior National Projects Manager
Senior Operations Manager
Senior Partnerships Manager
Senior Strategy Manager
Senior Vulnerable Customer Lead
Social Policy Manager

Training and Assessment Officer
Training Programme Delivery Manager
Vulnerability & Inclusive Design Consultant
Vulnerability Delivery Lead
Vulnerability Lead

Vulnerability Manager
Vulnerability Operations Lead

 

Company

Anglian Water
Centrica
Centrica British Gas

Centrica Home Operations
Citizens Advice
CKDelta
Consumer Council for Water
Delehanty Consulting
EDF
Energy Systems Catapult
ESP
Hope 4U
HSBC UK
Jersey Water

Lightning Reach
Matrix Water
Money Advice Trust
Money & Mental Health
Money and Pensions Service
Money Wellness

National Energy Action
Northern Power Grid
Octopus Energy
OLT
Places for People
Power Ni

Severn Trent Water
Sirio
Smart DCC
Smart Energy GB

South East Water
South Staffs Water
SP Electricity North West
SP Energy Networks
SSEN Distribution
StepChange Debt Charity

Thames Water
The Northern Ireland Authority For Utility Regulation
Three Hands Insight
TransUnion

UK Power Distribution
Utilita
​​​​​​​UrbanTide Limited
​​​​​​​Wessex Water