You’ll be in great company at Consumer Vulnerability & Debt Conference 2025 in September, with the following set to attend;
Both lists have been alphabetised and so do not correspond to each other
Job titles
Account Health Manager
Brand Ambassador
Business Development Director
CEO
Chair
Chief Commercial Officer
Chief Customer Contact Officer
Consumer Protection Manager
Contact Centre Manager
Credit Policy Manager
CSR Manager
Customer Policy Manager
Customer Services and Technology Executive Director
Debt Recovery Specialist
Director
Director - Regulation
Director of Credit Management
Director of Income
Director of Operations
Executive Director
Experienced Social Worker
Fair Futures Programme Lead
Finance Manager
Founder and CEO
Head of Affordability and Vulnerability
Head of Consumer Vulnerability & Debt
Head of Customer Policy
Head of Debt Transformation
Head of Metering
Head of Partnerships
Head of Payment Solutions
Head of Policy and Regulation, Customers
Head of Risk Strategy, Conduct, Risk and Vulnerable Customers
Head of Strategic Relationships
Independent Chair of Energy UK’s Vulnerability Commitment
Innovation Development Manager
Litigation Manager
live collections lead
Manager - Utilities
Managing Director
Policy Manager
Prepayment lead
Product owner
Programme Lead - Disability Energy Support
Project Manager
Regulation Manager
Revenue Operations Director
Head of Debt Transformation
Senior Advisor
Senior Associate
Senior Creditor Strategy Manager
Senior leader (social policy)
Senior leader of debt and credit strategy
Senior Strategic Partnerships Officer
Stakeholder Engagement Manager
Strategic Development Lead
Vulnerability Delivery Lead
Vulnerability Lead
Vulnerable Customer Lead
Vulnerable Customer Manager
Welfare Officer
Company
Anglian Water
Ardent
Baringa
BFY Group
British Gas
BSI
BUUK Infrastructure
Cadent
Cadent Foundation
Capgemini Invent
Capita Digital Mover
Centrica British Gas
CICM Chartered Institute of Credit Management (CICM)
Citizens Advice Plymouth
COEO
Collectmaxx
Connected Data
Consumer Council for Water
DebtStream Solutions
E.ON Next
EDF
Electricity North West
ENA
Energy Systems Catapult
Energy UK
EVouchers
Experian
Financial Inclusion Commission
First Locate
Good Energy
Hope4u
IE Hub
Impact Research
Journey4
Lightning Reach
Money & Mental Health
Money Advice Trust
Money and Pensions Service
National Audit Office
National Support Network
NEA
Nie Networks
Northumbrian Water Group
Octopus Energy
Ofgem
OLT Limited
OVO Energy
Policy in Practice
Power NI
Rogue Interrobang, Oxford University
Scope
ScottishPower
Sirio
Smart DCC
Smart Energy GB
SP Electricity North West
SP Energy Networks
StepChange Debt Charity
Thames Water
The Wise Group
Transunion
UK Power Networks
United Utilities
UrbanTide Limited
Utilita
Utilita Giving
Utility Collections Ltd
Utility Warehouse
Wales & West Utilities
Wessex Water
Yakara